Website:
amartarangini.com
Job details:
Company Description AMARTARANGINI Pvt Ltd is a hospitality company focused on providing best-in-class services in a serene and peaceful environment. Inspired by the timeless wisdom and cultural heritage associated with the Ganga, the organization aims to create a thoughtful and calming experience for guests. The company emphasizes respectful service, attention to detail, and a welcoming atmosphere for visitors from diverse backgrounds. Team members are encouraged to uphold high standards of professionalism while contributing to a harmonious guest experience.
Role Description The Front Office Receptionist is a full-time, on-site role based in Haridwar. This position is responsible for welcoming guests, managing check-ins and check-outs, answering phone calls, and responding to inquiries in a courteous and efficient manner. Daily tasks include maintaining front desk organization, coordinating with other departments, handling reservations, and updating guest records accurately. The role also involves supporting administrative activities such as managing visitor logs, scheduling appointments, and assisting with general office communications. The Receptionist represents the company’s hospitality standards and ensures every guest interaction is professional and respectful.
Qualifications
- Strong Front Office and Receptionist Duties skills, including guest check-in/check-out and visitor management.
- Excellent Customer Service capabilities, with a focus on courteous, patient, and solution-oriented interactions.
- Effective Communication skills and professional Phone Etiquette for handling calls and inquiries.
- Ability to work on-site in Haridwar with a professional appearance and demeanor.
- Basic computer literacy and familiarity with office or reservation software.
- Prior experience in hospitality or front office operations is preferred but not mandatory.
- Ability to handle multiple tasks, maintain confidentiality, and work collaboratively with team members.
- Minimum high school diploma or equivalent; additional training in hospitality or office administration is an advantage.
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