Shemrock Group Of Schools
Website:
shemrock.com
Job details:
FRONT OFFICE EXECUTIVE / RECEPTIONIST / ADMIN EXECUTIVE
SHEMFORD Futuristic School – Sector 47, Gurugram
Full-Time | On-Site | 6 Days a Week
ABOUT US
SHEMFORD Futuristic School, Sector 47, is part of the SHEMROCK & SHEMFORD Group of Schools — one of India's most trusted names in preschool and K–12 education, with a network of 650+ schools across India, Nepal, and Bangladesh. Our Gurugram campus at Malibu Town is looking for a smart, professional, and well-organised Front Office Executive / Receptionist / Admin Executive to manage the school reception and support day-to-day administrative operations.
ABOUT THE ROLE
This is an important front-facing role. The selected candidate will often be the first point of contact for parents, students, visitors, vendors, and callers, so we are looking for someone who communicates confidently, presents themselves professionally, stays organised, and can handle a busy school front office with warmth and efficiency.
Candidates with experience as a Front Office Executive, Receptionist, Front Desk Executive, Admin Executive, Administrative Assistant, Office Coordinator, School Receptionist, School Administrator, Admissions Coordinator, or Customer Service Executive are encouraged to apply.
KEY RESPONSIBILITIES
- Manage the school reception/front desk professionally and efficiently
- Welcome and assist parents, students, visitors, guests, and vendors
- Answer incoming calls, respond to enquiries, and route calls to the right department
- Handle parent queries and general school enquiries politely and accurately
- Maintain visitor records, appointments, and front-office documentation
- Coordinate with academic, administrative, and admissions teams for smooth daily operations
- Support administrative work — documentation, data entry, filing, records, correspondence
- Assist with admissions-related enquiries and parent coordination
- Manage appointments, meetings, messages, and follow-ups
- Maintain an organised, professional, and welcoming reception area
- Handle emails, letters, notices, and routine office communication
- Maintain confidentiality with student, parent, and school information
- Support school events and administrative activities as required
- Ensure enquiries are followed through, not just passed on
WHO WE ARE LOOKING FOR
- Strong spoken and written communication in English and Hindi
- Pleasant, professional, and confident personality
- Strong interpersonal, parent-handling, and customer-service skills
- Good telephone etiquette; able to manage multiple enquiries
- Strong organisational and coordination skills
- Working knowledge of MS Office (Word, Excel), email, and basic computer applications
- Ability to multitask and stay calm during busy school hours
- Responsible, punctual, and dependable
- Professional grooming and front-office etiquette suited to a school environment
PREFERRED EXPERIENCE
Front Office | Reception | Receptionist | Front Desk | Administration | Education Administration | Admissions Office | Parent Relations | Customer Service | Office Coordination | Administrative Support
Prior experience in a school, preschool, coaching institute, hospital, hospitality, corporate reception, or any customer-facing office environment is relevant.
QUALIFICATION
Graduate preferred. Candidates with strong front-office/admin experience and communication skills may also be considered based on overall suitability.
JOB LOCATION
SHEMFORD Futuristic School, Sector 47, Gurugram / Gurgaon, Haryana (Malibu Town)
Convenient for candidates from Sector 46, 47, 48, 49, 50, Sohna Road, Subhash Chowk, South City, and Nirvana Country.
WHY JOIN SHEMFORD?
SHEMFORD Futuristic School is part of the SHEMFORD network initiated by the SHEMROCK Group of Preschools, operating in the K–12 space with 650+ schools across India, Nepal, and Bangladesh. This role offers a chance to work in a professional school environment where the front office plays a central part in shaping every parent's, student's, and visitor's experience.
WHO SHOULD APPLY
Front Office Executive | Front Desk Executive | Receptionist | School Receptionist | Admin Executive | Administrative Executive | Office Administrator | Office Coordinator | Administrative Assistant | Admissions Coordinator | Parent Relationship Executive | Customer Service Executive | Guest Relations Executive
SKILLS
Front Office Management, Reception Management, Administration, Front Desk Operations, School Administration, Visitor Management, Parent Coordination, Customer Service, Telephone Handling, Admissions Support, MS Office, MS Excel, Data Entry, Documentation, Record Keeping, Communication Skills, Multitasking, Coordination, Time Management
HOW TO APPLY
Apply directly through LinkedIn with an updated CV/resume, or share your resume at [insert HR email]. Please ensure your resume/profile clearly mentions your Current Location, Total Experience, Front Office/Admin Experience, Current Role, and Notice Period/Availability.
Immediate joiners and candidates residing near Sector 47, Gurugram preferred.
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