Website:
sahasdental.com
Job details:
Company Description SAHAS DENTAL & ORTHODONTIC CENTRE is a patient-focused dental clinic offering a range of general dentistry and orthodontic services. The clinic is committed to providing high-quality, safe, and comfortable dental care for individuals and families. A strong emphasis is placed on professional conduct, clear communication, and maintaining a welcoming environment. Team members are encouraged to collaborate to ensure smooth clinic operations and a positive experience for every patient.
Role Description This is a full-time, on-site Front Office Executive role based in Chennai. The Front Office Executive will manage patient reception, greet visitors, and handle incoming calls in a courteous and professional manner. Daily responsibilities include scheduling and confirming appointments, maintaining patient records, coordinating with dental and orthodontic staff, and managing front desk operations such as check-in and check-out. The role also involves answering patient queries, supporting billing and payment processes, and ensuring the reception area is clean, organized, and welcoming. The Front Office Executive will uphold confidentiality, follow clinic protocols, and contribute to efficient clinic workflow.
Qualifications
- Candidates should possess strong Interpersonal Skills and Customer Service abilities to interact effectively with patients and visitors.
- Candidates should possess solid Communication skills, including clear spoken and written communication in English and local languages where applicable.
- Candidates should possess Receptionist Duties and Front Office skills, including appointment management, call handling, and visitor coordination.
- Prior experience in a dental clinic, healthcare facility, or similar front office environment is beneficial.
- Basic computer literacy, familiarity with appointment scheduling software, and accurate data entry skills are preferred.
- Ability to stay organized, manage multiple tasks, and maintain professionalism under busy conditions is essential.
- A high school diploma or equivalent is required; additional certification in office administration or healthcare management is an advantage.
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