St. Albert's College (Autonomous)
Website:
gmail.com
Job details:
Company Description Orchidz Health – Fertility, Urology and IVF Centre is a specialized healthcare facility focused on reproductive health and urological care. The centre provides comprehensive fertility and IVF services, along with advanced diagnostics and treatments in urology. Located in Bengaluru, Orchidz Health is committed to offering compassionate, patient-centered care in a professional clinical environment. Team members collaborate closely with medical specialists to deliver efficient services and a positive experience for every patient.
Role Description The Front Office Executive role is a full-time, on-site position based at Orchidz Health in Bengaluru. The individual in this role will manage reception duties, including greeting patients and visitors, handling incoming calls, and coordinating appointment scheduling. Daily responsibilities include maintaining patient records, guiding patients through registration and billing processes, and ensuring the waiting area is organized and welcoming. The Front Office Executive will support smooth clinic operations by liaising with medical and administrative staff, addressing patient inquiries, and upholding high standards of confidentiality and professionalism.
Qualifications
- Candidates should possess strong Interpersonal Skills and Customer Service abilities to interact professionally and empathetically with patients and visitors.
- Candidates should possess Receptionist Duties and Front Office skills, including managing appointments, handling phone calls, and maintaining orderly reception and waiting areas.
- Candidates should possess clear Communication skills for managing in-person, phone, and written interactions with patients, staff, and external partners.
- Candidates should ideally have basic computer literacy, familiarity with clinic or hospital management systems, and accurate data entry skills.
- Candidates should demonstrate reliability, attention to detail, and the ability to multitask in a busy clinical setting.
- A high school diploma or equivalent is required; a diploma in administration or healthcare management and prior front office experience in healthcare are advantageous.
Click on Apply to know more.