JLL
Website:
co.jll
Job details:
Position Overview
The Front Office Executive serves as the first point of contact for visitors, clients, and employees, managing reception operations and administrative support to ensure smooth daily business operations.
Key Responsibilities
Reception and Visitor ManagementHandle all incoming calls, emails, and visitors with professionalism and courtesy. Greet guests, verify appointments, issue visitor badges, and escort visitors to appropriate meeting rooms or personnel. Maintain visitor logs and ensure security protocols are followed.
Administrative SupportManage correspondence including mail distribution, courier services, and package handling. Coordinate meeting room bookings, prepare conference rooms, and arrange refreshments. Maintain office supplies inventory and place orders as needed. Support various departments with administrative tasks including data entry, filing, and document preparation.
Communication HubRoute calls and messages to appropriate departments or personnel. Respond to general inquiries about the company, services, and office operations. Coordinate with building management regarding facility issues, maintenance requests, and access requirements.
Office ManagementMaintain a clean, organized, and professional reception area. Oversee front desk operations including appointment scheduling systems and visitor management software. Coordinate with vendors for office services and supplies. Support office events and employee engagement activities.
Required Qualifications
Education and ExperienceHigh school diploma or equivalent required; associate's or bachelor's degree preferred. 1-3 years of experience in front office, reception, or administrative roles. Experience in corporate environments, particularly in commercial real estate or professional services, is advantageous.
Skills and CompetenciesExcellent verbal and written communication skills. Strong organizational abilities with attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Professional appearance and demeanor. Ability to multitask and prioritize in a fast-paced environment. Discretion when handling confidential information. Customer service orientation with problem-solving capabilities.
Working Conditions
Standard business hours with occasional extended hours for events or special projects. Office-based position requiring extended periods at the reception desk.
Click on Apply to know more.