Front Office Associate

Website: ramadabywyndhamranchi.com
Job details:
Company Description

Ramada by Wyndham Ranchi provides guests with a warm and welcoming stay, featuring spacious rooms, a variety of dining options, and venues for meetings or events. Our hotel is equipped with recreational facilities and offers exceptional service to ensure a comfortable guest experience. Whether hosting a wedding, conference, or corporate event, our dedicated team of Ramada Ambassadors is committed to making every occasion a success.

Role Description

The Front Office Associate will perform day-to-day tasks such as welcoming guests, managing check-ins and check-outs, and handling receptionist responsibilities at the hotel's front desk. They will provide excellent customer service, address guest inquiries efficiently, and ensure smooth communication between departments. This is a full-time on-site role based in Ranchi.

Qualifications

• Proficiency in Receptionist Duties and managing Check-ins
• Strong Customer Service and Communication skills
• Knowledge of Phone Etiquette and guest interaction
• Ability to handle inquiries professionally and maintain a welcoming demeanor
• Basic computer skills and experience with hotel management software are a plus
• Fluency in English and Hindi; additional languages will be an advantage

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