Raga on the Ganges
Website:
ragaontheganges.com
Job details:
Company Description
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Role Description
This is a full-time, on-site role for a Front Office Associate located in Pauri. The Front Office Associate will be responsible for providing excellent customer service by managing front desk operations such as answering phone calls, assisting with customer inquiries, performing check-in and check-out procedures, handling receptionist duties, and ensuring smooth communication between guests and internal departments. The role requires maintaining a welcoming environment while ensuring attention to detail and efficiency in guest services.
Qualifications
- Experience with front desk and receptionist duties, including check-in and check-out processes
- Strong customer service and phone etiquette skills
- Excellent verbal and written communication skills
- Good interpersonal abilities and capability to manage guest relations effectively
- Attention to detail, organizational skills, and ability to multi-task
- Proven ability to work in a team-oriented environment
- Proficiency with standard office tools and software; familiarity with hotel management systems is a plus
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