Oleander Farms
Website:
oleanderfarms.com
Job details:
Company Description
Oleander Farms is a tranquil retreat nestled across 180 acres of lush greenery in the scenic hills of Karjat, conveniently located a short drive from Mumbai and Pune. Combining natural beauty with modern luxury, the property features over 120 elegantly designed rooms, world-class amenities, and leisure activities for all age groups. Guests can indulge in exceptional dining experiences at Saltt, the in-house restaurant, or unwind with craft beers at the microbrewery, Common House. Surrounded by majestic mountains and serene landscapes, Oleander Farms is the perfect destination for peaceful getaways, family picnics, and memorable celebrations. For more information, visit www.oleanderfarms.com.
Role Description
The Front Office Associate will serve as the primary point of contact for guests, ensuring smooth check-ins, check-outs, and addressing queries with professionalism. Additional responsibilities include answering phone calls, managing reception duties, coordinating reservations, and maintaining a welcoming atmosphere for all visitors. This is a full-time, on-site role located at Oleander Farms in Karjat. The ideal candidate will provide exceptional customer service, contributing to a seamless guest experience.
Qualifications
- Strong Phone Etiquette and Receptionist Duties, including managing calls professionally and assisting with inquiries.
- Customer Service and Check-in skills to ensure guests have a seamless and enjoyable experience.
- Excellent Communication abilities to interact effectively with guests and team members.
- Proficiency in basic computer systems and reservation software is preferred.
- A friendly, approachable demeanor with a customer-focused mindset.
- Previous experience in a front desk or hospitality role is an advantage.
- Willingness to work a flexible schedule, including weekends and holidays, as required.
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