Hotel Runway Inn
Website:
hotelrunwayinn.com
Job details:
Company Description
Hotel Runway Inn is a modern, upscale hotel located just outside the Lal Bahadur Shastri International Airport in Varanasi, catering to both business and leisure travelers. Our contemporary rooms and suites provide comfort and elegance, creating a relaxing retreat for guests after a busy day. The hotel is renowned for offering world-class amenities and exceptional services, ensuring an unforgettable experience for each guest. With our convenient location and dedication to superior hospitality, Hotel Runway Inn offers a perfect blend of convenience and luxury.
Role Description
This is a full-time, on-site role for a Front Office Associate located in Varanasi. The Front Office Associate will be responsible for managing reception duties, handling check-ins and check-outs, providing excellent customer service, and managing phone inquiries. The role requires maintaining a professional and welcoming atmosphere in the hotel lobby, assisting guests with their needs, and supporting the overall operation of the front office team.
Qualifications
- Strong Customer Service and Receptionist Duties skills
- Proficiency in Phone Etiquette and managing incoming and outgoing calls professionally
- Experience with Check-in and check-out procedures
- Excellent Communication skills with a polite and professional demeanor
- Ability to multi-task and manage time effectively in a fast-paced environment
- Attention to detail and problem-solving skills to ensure a seamless guest experience
- Proficiency in hotel management software is a plus
- Prior experience in the hospitality industry is preferred
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