ELIVAAS
Website:
elivaas.com
Job details:
Company Description
ELIVAAS is a leader in offering luxury stays by seamlessly combining exquisite homes, trusted hospitality, and personalized experiences. With a carefully curated portfolio of over 500 luxury villas, farmhouses, and apartments, ELIVAAS operates across India’s top destinations, including Goa, Himachal Pradesh, Uttarakhand, Tamil Nadu, Kerala, Karnataka, Delhi NCR, Rajasthan, and Maharashtra. Having served more than 100,000 travelers and earning over 94% 5-star reviews, the company is recognized for its exceptional service, comfort, and attention to detail. Through its sub-brands, ELIVAAS caters to distinct guest preferences, ensuring every stay is memorable and stress-free. Trusted by homeowners and travelers alike, ELIVAAS is redefining hospitality in India with a commitment to excellence.
Role Description
This is a full-time, on-site role based in Gurugram for a Front Office Associate at ELIVAAS- Alaya Stays Miyabi Suites . The Front Office Associate will be responsible for providing exceptional customer support and managing daily front office tasks. This role involves handling receptionist duties, ensuring personalized guest check-in experiences, and maintaining smooth communication across departments. Additionally, the Front Office Associate will address guest inquiries, manage reservations, and deliver top-notch service to enhance the overall customer experience.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Strong Customer Service skills and experience in Check-in processes
- Excellent Communication skills, both written and verbal
- Ability to multitask and remain organized in a fast-paced environment
- Familiarity with hospitality management systems or related software is a plus
- Positive attitude and strong problem-solving abilities
- Prior experience in front office operations or hospitality is advantageous
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