Coco Lagoon by Great Mount
Website:
greatmount.in
Job details:
Company Description
Coco Lagoon by Great Mount is a luxury resort nestled amidst serene coconut groves and tranquil water bodies in Pollachi. The resort features an exclusive, low-density layout with refined rustic architecture and modern comforts. Known for its personalized service, Coco Lagoon offers curated in-resort experiences tailor-made for leisure, celebrations, and retreats. Guests can enjoy a blend of serenity and sophistication in a warm and welcoming environment.
Role Description
This is a full-time, on-site role for a Front Office Associate located at Coco Lagoon, Pollachi. The Front Office Associate will be responsible for managing daily receptionist duties such as check-in and check-out processes, handling incoming calls with professional phone etiquette, and providing exceptional customer service. The role also involves offering assistance to guests, answering inquiries, and ensuring a seamless and pleasant experience for all visitors.
Qualifications
- Proficiency in Phone Etiquette and professional handling of calls
- Experience in Receptionist Duties, including check-in and check-out processes
- Strong Customer Service skills with the ability to address guest inquiries and resolve issues
- Excellent Communication skills, both verbal and written
- Adaptability to a resort environment and willingness to work flexible hours
- Previous experience in a similar hospitality role is an advantage
- A friendly, courteous, and professional demeanor
- High school diploma or equivalent; a degree in hospitality management is a plus
Click on Apply to know more.