Website:
carrington.in
Job details:
Company Description
Concept Medical is a global medical device company specializing in innovative solutions for cardiovascular and peripheral interventions. Our product portfolio includes cutting-edge drug-coated balloons, drug-eluting stents, and advanced enabling platforms designed to address critical clinical needs. With operations spanning research and development, manufacturing, quality assurance, clinical research, regulatory functions, and commercial outreach, we deliver healthcare solutions worldwide. Concept Medical is committed to improving patient outcomes through robust research and strong collaborations with healthcare professionals across diverse regions.
Role Description
This is a full-time on-site role for a Front Office Associate based in Surat. The Front Office Associate will manage day-to-day front desk operations, handle customer inquiries, assist visitors with check-ins, and ensure effective phone communication through professional etiquette. Additional responsibilities include providing exceptional customer service, coordinating with internal teams, and ensuring a welcoming and organized front office environment.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Strong skills in Customer Service and Check-in processes
- Excellent Communication skills, both verbal and written
- Organizational abilities and attention to detail
- Time management skills and the ability to handle multiple tasks simultaneously
- Previous experience in a front office, administrative, or receptionist role is a plus
- Proficiency in using office equipment and software, including MS Office and phone systems
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