Website:
Job details:
Company Description
Best Western AH1 Amritsar is a leading hotel committed to providing exceptional hospitality experiences. Known for its comfortable accommodations and world-class service, the hotel is located in the vibrant city of Amritsar, a significant cultural and historical center. Guests enjoy a welcoming atmosphere, modern amenities, and a focus on quality. Whether visiting for business or leisure, Best Western AH1 Amritsar is dedicated to exceeding expectations and ensuring memorable stays.
Role Description
The Front Office Associate is a full-time, on-site role based in Amritsar. The role involves managing front desk operations, attending to guest inquiries, facilitating smooth check-ins and check-outs, and delivering exceptional customer service. The associate will maintain effective communication with guests and team members, handle phone calls courteously, and ensure the hotel’s front office operates efficiently. Attention to detail and a warm, professional demeanor are critical to succeeding in this position.
Qualifications
- Strong grasp of Receptionist Duties and Check-in procedures
- Exceptional Customer Service and Communication skills
- Proficiency in handling Phone Etiquette
- Ability to perform calmly and effectively in a fast-paced environment
- Professional presentation and a positive attitude
- Basic computer proficiency; familiarity with front desk software is a plus
- Previous experience in hospitality or front office roles is an advantage
- High school diploma or equivalent; additional certifications in hospitality are a bonus
Click on Apply to know more.