Madhuvan Suites By Blues
Website:
theblueshotels.com
Job details:
Company Description
The Blues Hotels and Resorts is a hospitality leader dedicated to delivering exceptional guest experiences through unparalleled service and world-class amenities. With a commitment to excellence, we create welcoming and relaxing environments tailored to meet the needs of our diverse clientele. Our properties are known for their unique charm, impeccable standards, and dedication to customer satisfaction. Join our team and be part of a growing organization that values its employees and fosters a collaborative work culture.
Role Description
This is a full-time, on-site Front Office Assistant role based in Rajkot. The Front Office Assistant will serve as the first point of contact for guests, providing exceptional customer service and ensuring smooth front office operations. Daily tasks include managing reception activities, answering calls with professional phone etiquette, scheduling appointments, and coordinating with various departments to meet guest needs. The role also includes clerical and administrative assistance to support overall operations efficiently.
Qualifications
- Strong interpersonal skills and the ability to create a positive guest experience
- Exceptional phone etiquette and communication abilities
- Experience in appointment scheduling and front desk coordination
- Proficiency in administrative assistance and clerical tasks
- Organizational skills with attention to detail and time management
- Proficiency in office software (e.g., MS Office, reservation systems) is an advantage
- High school diploma or equivalent; additional certifications are a plus
- Previous experience in the hospitality industry is preferred
Click on Apply to know more.