Website:
landmaarkhotels.com
Job details:
Company Description Landmaark hotel is a hospitality company based in Tiruppur, Tamil Nadu, India, located at 8/4(5), Sathappa Compound, Harvey Road. The hotel serves a diverse range of guests and focuses on delivering comfortable stays and reliable service. Team members are encouraged to provide attentive, courteous support to visitors throughout their stay. Working at Landmaark hotel offers exposure to front-line customer service and the opportunity to grow within the hospitality field.
Role Description The Front Office Assistant is a full-time, on-site role based at Landmaark hotel in Tiruppur. This role is responsible for greeting guests, managing check-in and check-out procedures, answering phone calls, and handling inquiries in a professional manner. Daily tasks include appointment and reservation scheduling, maintaining guest records, and coordinating with other departments to ensure smooth operations. The Front Office Assistant also supports administrative and clerical duties such as filing, data entry, and document preparation, while upholding hotel standards and providing courteous, efficient service.
Qualifications
- Strong interpersonal skills and customer service abilities to interact effectively with guests and team members.
- Professional phone etiquette and experience handling calls, inquiries, and reservation requests.
- Competence in appointment and reservation scheduling, with attention to accuracy and time management.
- Administrative assistance and clerical skills, including filing, data entry, and basic documentation.
- Basic computer literacy and familiarity with office or hotel management software.
- Ability to work on-site, maintain a professional appearance, and handle busy front office environments.
- Prior experience in front office, reception, or hospitality roles is an advantage.
- High school diploma or equivalent; additional training in hospitality or administration is beneficial.
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