Website:
marylandhotel.co.in
Job details:
The Front Office Assistant is responsible for greeting guests, managing check-in and check-out procedures, and ensuring a smooth and welcoming front desk experience. Daily tasks include handling phone calls, responding to guest inquiries, scheduling appointments or reservations, and coordinating with housekeeping and other departments. The role also involves maintaining accurate guest records, processing payments, performing clerical and administrative duties, and supporting overall lobby and reception area organization. The Front Office Assistant is expected to maintain professional communication, follow hotel policies, and contribute to a positive guest experience.
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