Website:
amartarangini.com
Job details:
Company Description AMARTARANGINI Pvt Ltd is a hospitality organization dedicated to providing best-in-class services in a serene and peaceful environment. Inspired by the timeless wisdom associated with the Ganga, the company focuses on creating a welcoming, respectful, and spiritually enriching experience for guests. Team members are encouraged to uphold high standards of service, integrity, and care. The work environment balances professionalism with a calm, guest-centered atmosphere, offering opportunities to learn and grow in the hospitality sector.
Role Description The Front Office Assistant is a full-time, on-site role based in Haridwar. This role is responsible for welcoming guests, managing check-ins and check-outs, and providing courteous and efficient front desk support. Day-to-day tasks include answering phone calls, responding to guest inquiries, scheduling appointments or bookings, and maintaining accurate records and documentation. The Front Office Assistant will also handle basic administrative and clerical duties, coordinate with other departments to meet guest needs, and ensure the reception area remains organized and presentable. The position requires consistent professional behavior, timely communication, and a strong focus on guest satisfaction.
Qualifications
- Strong interpersonal skills and the ability to interact professionally with guests and colleagues.
- Proficient phone etiquette and experience handling incoming and outgoing calls.
- Ability to manage appointment scheduling and coordinate bookings accurately.
- Administrative assistance and clerical skills, including record-keeping and basic documentation.
- Good spoken and written communication skills in English and local languages.
- Basic computer literacy and familiarity with office software or front desk systems.
- Prior experience in front office, customer service, or hospitality is an advantage.
- Ability to work on-site in Haridwar, maintain punctuality, and manage shift-based schedules as needed.
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