Harvest International School, Bangalore
Website:
harvestinternationalschool.in
Job details:
Front Office & Admission Manager
Location: Harvest International School - Sarjapur
Department: Administration / Admissions
Experience: 2–5 Years (Experience in school admissions preferred)
Job Summary
The Front Office & Admission Manager is responsible for managing the school’s front desk operations and handling the complete admission process. The role involves interacting with parents, providing information about the school, managing inquiries, and converting leads into confirmed admissions while ensuring a welcoming and professional front office environment.
Key Responsibilities
1. Front Office Management
Manage the school reception/front desk and greet visitors, parents, and students.
Handle phone calls, emails, and walk-in inquiries professionally.
Maintain visitor records and ensure proper entry procedures.
Provide accurate information about school programs, curriculum, and facilities.
2. Admission Management
Manage the end-to-end admission process from inquiry to enrollment.
Counsel parents about the school’s academic programs, facilities, and policies.
Schedule and coordinate school tours and admission meetings.
Maintain and update the admission database and student records.
3. Lead Management
Track admission inquiries from phone, website, social media, and field marketing activities.
Follow up with prospective parents to convert inquiries into admissions.
Maintain proper lead tracking and follow-up system.
4. Coordination
Coordinate with the marketing team for admission campaigns and events.
Work with academic and administrative staff for admission approvals and documentation.
Support organization of open house events and admission drives.
5. Documentation & Reporting
Maintain all admission forms, student records, and documentation.
Prepare daily, weekly, and monthly admission reports.
Ensure compliance with school policies and admission guidelines.
Required Skills
Excellent communication and interpersonal skills
Strong customer service and counseling ability
Good organizational and administrative skills
Basic knowledge of MS Office and CRM/School Management Software
Ability to handle parents professionally
Educational Qualification
Bachelor’s Degree (Any discipline)
MBA / Diploma in Marketing, Administration, or Education Management is an advantage
Preferred Qualities
Pleasant personality and professional appearance
Strong sales and counseling skills
Ability to manage multiple tasks efficiently
Experience in school or education sector admissions
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