Website:
sparkrehab.co.in
Job details:
Role Description This is a full-time, on-site Front Office Administrator role based at Spark Rehabilitation Centre in Kottayam. The Front Office Administrator will manage daily reception duties, including greeting clients, answering phone calls, responding to inquiries, and guiding visitors through registration and check-in processes. The role involves scheduling and confirming appointments for multiple therapists, maintaining accurate patient records, and coordinating updates to the daily calendar. The Front Office Administrator will handle basic administrative tasks such as managing correspondence, organizing files, processing payments, and supporting documentation for therapy sessions. The position also includes collaborating with clinical staff to ensure smooth patient flow, maintaining a professional and welcoming environment, and upholding confidentiality and service standards.
Qualifications
- Candidates should possess skills in Receptionist Duties and Front Office operations to manage client interactions and visitor flow.
- Candidates should possess Appointment Scheduling skills to coordinate and maintain therapist calendars and patient bookings.
- Candidates should possess Customer Service skills to provide clear, respectful, and empathetic support to clients and families.
- Candidates should possess Administrative Assistance skills to handle records, documentation, correspondence, and basic office procedures.
- Strong verbal and written communication skills in English; proficiency in Malayalam is highly beneficial.
- Ability to work on-site full-time, manage multiple tasks, and maintain attention to detail in a busy clinical environment.
- Familiarity with MS office excel is a must.
- Prior experience in a healthcare or rehabilitation setting, and a diploma or degree in administration, management, or a related field is an advantage.
Experience
1-2 Years of experience is preferred. Freshers are also welcome
Interested candidates can send resume to sparkrehab.careers@gmail.com or apply directly.
Click on Apply to know more.