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Role Description The Front Office & Admin Coordinator is a full-time, on-site role based in Jamshedpur. This position is responsible for managing reception duties, including welcoming visitors, handling incoming calls, and directing inquiries to the appropriate team members. The coordinator will schedule appointments and meetings, maintain office calendars, and support day-to-day office administration such as managing office supplies, handling mail, and coordinating basic facilities requests. The role also involves providing consistent, professional customer service to clients and partners visiting or contacting the office. The coordinator will work closely with the HR and consulting teams to ensure smooth office operations and a positive experience for all internal and external stakeholders.
Qualifications
- Strong receptionist and front office skills, including Receptionist Duties and Customer Service.
- Excellent Phone Etiquette and ability to handle calls, messages, and inquiries professionally.
- Proficiency in Appointment Scheduling and calendar management for meetings and client visits.
- Solid Office Administration capabilities, including managing supplies, mail, and basic facilities coordination.
- Good written and verbal communication skills in English; proficiency in local languages is an advantage.
- Comfort with using office productivity tools (e.g., email, spreadsheets, word processing, online calendars).
- Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
- Prior front office, administrative, or customer-facing experience preferred; experience in professional services or HR environments is a plus.
- Ability to work on-site in Jamshedpur and collaborate effectively with diverse teams and clients.
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