MyCaptain
Website:
mycaptain.in
Job details:
Job Title: Front End Operations Executive
Department: Operations / Student Support
Location: Koramangala, Bengaluru
Working days and Hours: Mon-Sat, 10 AM - 7 PM
Experience: 0–2 Years
About Us - The Imarticus Difference, Our Story
Imarticus Learning is a new-age learning organisation offering end-to-end solutions to help professionals upskill and transform their careers. Our services span Field Analysis, Content Development, Training Delivery, Coaching, Game Studio, and eLearning, with expertise in financial services, analytics & AI, business analysis, and core technology.
Founded by industry experts and headquartered in Mumbai, we operate across 16+ cities with 500+ employees, having trained 60,000+ learners and delivered 56,000+ placements. We offer 20+ industry-relevant programs, including “Prodegrees,” and partner with 300+ organisations to bridge the gap between academia and industry.
We collaborate with premier institutes such as IIMs and IITs to deliver high-quality, industry-aligned education.
For more information, visit: www.imarticus.org
Role Overview
We are looking for a detail-oriented and proactive professional to manage day-to-day operational activities. The role involves coordinating with cross-functional teams, assisting in student onboarding and fee collection processes, maintaining operational records, and ensuring a smooth student experience.
Roles & Responsibilities
- Handle front desk and day-to-day operational activities.
- Support student onboarding and registration processes.
- Coordinate with the Sales, Finance, and Academic teams for smooth operations.
- Manage fee collection follow-ups and payment tracking.
- Maintain attendance and batch records.
- Assist in resolving student queries and operational issues.
- Ensure proper documentation and data management.
- Support DM cash collection and operational activities.
- Maintain reports in Excel/CRM and update records regularly.
Skills And Qualifications
- Bachelor’s degree in Commerce, Management, Business Administration, or any related field
- Freshers or candidates with 0–2 years of experience in Operations, Customer Support, or Education Industry preferred
- Basic knowledge of MS Excel, Google Sheets, and CRM tools
- Good verbal and written communication skills
- Strong coordination and follow-up skills
- Ability to handle multiple tasks and work under deadlines
- Basic understanding of fee collection, student onboarding, and operational processes is an added advantage
- Problem-solving and escalation-handling skills
- Team player with a professional attitude and customer-centric approach
Skills: operations,onboarding,data management
Click on Apply to know more.