Website:
amigosindia.co.in
Job details:
Company Description
AmigosIndia, based in Delhi, is a renowned backpacker hostel brand that focuses on creating meaningful connections and memorable travel experiences. With over 8 years of experience, AmigosIndia has welcomed thousands of travelers and built a strong community of repeat guests, digital nomads, and solo adventurers. The brand has a deep understanding of both Indian and international backpacker needs and is dedicated to providing operational excellence while fostering a vibrant community. As part of its growth journey, AmigosIndia is expanding its trusted hostel network with the right talent and opportunities.
Role Description
This is a full-time, on-site role located in New Delhi for a Front Desk Representative. The role involves managing reception duties, greeting guests, handling check-ins and check-outs, managing reservations, addressing guest inquiries, and ensuring a welcoming and well-organized front desk environment. The Front Desk Representative will also support guests with exceptional service and handle phone communications effectively to meet booking and assistance needs.
Qualifications
- Proficiency in Receptionist Duties, Reservations, and managing check-in/check-out processes
- Strong Customer Service skills with a focus on creating positive guest experiences
- Excellent Communication abilities and Phone Etiquette
- Highly organized, detail-oriented, and capable of multitasking
- Proficiency in using booking software or related tools is a plus
- Ability to work flexible hours, including weekends and holidays
- Previous experience in the hospitality industry is an advantage
- A professional and friendly demeanor with problem-solving skills
Click on Apply to know more.