Sumip Composites Private Limited
Website:
sumip.com
Job details:
Position Overview
The Receptionist serves as the first point of contact and the face of Sumip Composites Pvt.
Ltd. This role is responsible for creating a professional and welcoming environment for
visitors, handling front office operations efficiently, coordinating administrative activities,
and ensuring smooth communication within the organization. The Receptionist plays a vital
role in maintaining the company's professional image through excellent customer service,
effective communication and organised administrative support.
Key Responsibilities
1. Front Office & Reception Management
• Welcome and greet all visitors, clients, vendors, and candidates in a professional and courteous manner.
• Guide visitors to the appropriate department or concerned employee.
• Ensure the reception area is clean, organized, and presentable at all times.
2. Telephone & Communication Management
• Attend all incoming calls on the company's reception number professionally.
• Transfer calls to the appropriate department or employee.
• Provide basic company information such as:
o Company address
o General contact details
o Department information
o Key contact person details (as authorized)
• Record and relay messages accurately and promptly.
3. Courier & Dispatch Management
• Coordinate all outgoing courier activities through designated courier agencies.
• Receive incoming couriers and parcels and distribute them to the respective departments/persons.
• Maintain complete records of incoming and outgoing courier transactions.
• Coordinate with courier vendors for timely pickups and deliveries.
4. Stationery Management
• Manage end-to-end stationery requirements for the Corporate Office.
• Maintain vendor details and coordinate procurement as required.
• Monitor stationery stock levels and maintain inventory records.
• Issue stationery to employees/departments against proper records.
• Ensure timely replenishment of stationery items.
5. Employee Tea Records
• Coordinate daily evening tea arrangements for employees.
• Maintain daily records of tea distribution and consumption.
• Coordinate with the pantry/vendor for uninterrupted service.
6. Housekeeping Coordination
• Maintain daily housekeeping staff attendance records.
• Coordinate with housekeeping personnel to ensure office cleanliness and hygiene.
• Report any housekeeping-related issues to the Administration Department.
7. Interview Coordination
• Welcome job applicants visiting the office.
• Assist candidates in filling out the interview application form accurately.
• Verify that all required information is completed.
• Forward completed interview forms and related documents to the HR Department promptly.
8. General Administrative Support
• Provide administrative support to HR and Administration as required.
• Maintain confidentiality of company information and employee records.
• Ensure smooth coordination between visitors, employees, and departments.
• Perform any additional front office or administrative duties assigned by management.
Required Skills & Competencies
• Excellent verbal and written communication skills.
• Pleasant personality with a professional appearance.
• Strong interpersonal and customer service skills.
• Good telephone etiquette.
• Strong organizational and record-keeping abilities.
• Basic knowledge of Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and prioritize work effectively.
• Positive attitude with a service-oriented approach.
• High level of professionalism, punctuality, and integrity.
Educational Qualification
• Graduate in any discipline (preferred).
• Diploma or certification in Office Administration or Front Office Management will be an added advantage.
Experience
• 1–3 years of experience in Reception, Front Office, Administration, or a similar role.
• Freshers with excellent communication skills and a professional attitude may also be considered.
Key Performance Indicators (KPIs)
• Professional handling of visitors and incoming calls.
• Accurate and timely courier management.
• Efficient stationery inventory and distribution.
• Proper maintenance of housekeeping attendance records.
• Timely coordination of interview documentation.
• Accurate record maintenance and administrative support.
• High standards of customer service and office presentation.
Personal Attributes
• Polite, courteous, and approachable.
• Well-groomed and presentable.
• Responsible and dependable.
• Detail-oriented with strong organizational skills.
• Ability to maintain confidentiality.
• Team player with a proactive attitude.
At Sumip Composites Pvt. Ltd., the Receptionist is more than a front desk executive—the role represents the company's values, professionalism, and commitment to excellence. As the first impression for visitors, clients, candidates, and business associates, the Receptionist is expected to uphold the highest standards of courtesy, efficiency and corporate etiquette.
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