Divine Cosmetic Surgery
Website:
divinecosmeticsurgery.com
Job details:
Company Description
Aeona, a specialized vertical of Divine Cosmetic Surgery, focuses on advanced aesthetic and cosmetic treatments for modern patients. Based in Gurgaon, led by Dr. Amit Gupta, is a premier center for advanced plastic and cosmetic surgical procedures in Delhi, Gurgaon, and Noida. With expertise in hair transplantation, liposuction, breast augmentation, and facial rejuvenation, the center has a reputation for excellence and innovation. Dr. Gupta, an award-winning surgeon with fellowship training in Europe and Brazil, has pioneered several techniques, including the use of VASER technology, attracting patients from across the globe. We, focus is on delivering exceptional results tailored to individual needs.
Role Description
This is a full-time, on-site role for a Front Desk Receptionist located in Gurgaon. The Receptionist will manage daily office operations, handle incoming phone calls, greet and assist patients, schedule appointments, and provide clerical support to the clinic. They will serve as the first point of contact, ensuring an exceptional experience for all visitors and patients while maintaining high standards of professionalism.
Key Responsibilities
Patient Interaction
- Greet and assist patients and visitors in a friendly and professional manner.
- Handle patient inquiries and provide basic information about services and appointments.
- Ensure a comfortable and positive experience for all patients visiting the clinic.
Appointment Management
- Schedule, confirm, and manage patient appointments.
- Coordinate with doctors and medical staff to maintain an organized appointment calendar.
- Handle appointment reminders and follow-ups.
Front Office Management
- Manage incoming phone calls, emails, and messages professionally.
- Maintain patient records and update information in the system.
- Handle billing coordination and assist with basic administrative work.
Administrative Support
- Maintain front desk documentation and reports.
- Coordinate with different departments to ensure smooth clinic operations.
- Manage walk-in inquiries and patient registrations.
Required Skills
- Excellent communication and interpersonal skills.
- Good organizational and multitasking abilities.
- Basic computer knowledge (MS Office, CRM, or appointment management software).
- Professional appearance and positive attitude.
Preferred Qualifications
- Bachelor’s degree or diploma in any field.
- 1–3 years of experience as a receptionist, front desk executive, or customer service representative.
- Experience in a healthcare, clinic, or hospitality environment is an advantage.
📍 Location: Gurgaon
🌐 https://aeona.in/
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