Website:
7oceansmusic.com
Job details:
Company Description 7 Oceans Centre Of Music is a dedicated hub for music education and appreciation in Tripura, India, serving learners across genres such as local folk, Hindustani classical, Bollywood, Rabindra Sangeet, rock, and EDM. The centre was founded to address the lack of a reliable institution where music students can receive transparent, high-quality guidance regardless of style or level. 7 Oceans aims to create a trusted, exploitation-free environment where learners pursue music out of genuine passion. The team is committed to bridging gaps in music education and building a “go-to” destination for music enthusiasts in the state and beyond.
Role Description The Front Desk Manager is a full-time, on-site role based in Tripura, India. This role is responsible for welcoming visitors, answering inquiries, and managing receptionist duties, including phone calls, emails, and walk-in queries from learners and guardians. The Front Desk Manager will oversee reservations for classes, practice rooms, and events, maintain schedules and records, and coordinate with instructors and administrative staff to ensure smooth daily operations. Additional responsibilities include handling basic payment-related queries, supporting customer service initiatives, and maintaining an organized, professional reception area that reflects the centre’s focus on quality music education.
Qualifications
- Candidates should possess strong customer-facing skills, including Customer Service and Customer Satisfaction abilities.
- Candidates should possess front-office skills, including Receptionist Duties and managing Reservations.
- Candidates should possess effective Communication skills, both verbal and written, in relevant local languages and English.
- Basic computer literacy, including use of email, office software, and scheduling tools.
- Prior experience in front desk, hospitality, education administration, or customer-facing roles is preferred.
- Strong organizational skills, attention to detail, and ability to multitask in a busy environment.
- Professional and welcoming demeanor, with a genuine interest in supporting music learners and educators.
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