Amarpreet Hotel
Website:
amarpreethotel.com
Job details:
Company Description
Amarpreet Hotel offers a welcoming and authentic hospitality experience, attracting both business and leisure travelers with its modern yet cozy ambiance. Situated in the heart of Aurangabad's city center, it is conveniently located just 12 minutes from Aurangabad Airport and 8 minutes from the Railway Station. The hotel features 54 well-appointed rooms, a 10,000 sq. ft. meeting space, two popular multi-cuisine restaurants, a stylish bar, and a scenic outdoor lawn overlooking the pool. Amarpreet is renowned for its dining options, including Indian Street and China Town, serving Indian and Chinese delicacies.
Role Description
This is a full-time Front Desk Guest Service Associate (GSA) position based on-site at Amarpreet Hotel in Aurangabad. The GSA will be responsible for managing front desk operations, assisting guests with check-ins and check-outs, handling reservations, providing exceptional customer service, and addressing guest inquiries. Other daily tasks include answering phone calls, maintaining records, and ensuring smooth and efficient operational procedures.
Qualifications
- Proficiency in Phone Etiquette and Receptionist Duties
- Strong Customer Service and Communication skills
- Basic Computer Literacy and familiarity with hotel management software
- Ability to work efficiently in a fast-paced environment and maintain a professional demeanor
- Prior experience in hospitality or front desk roles is an advantage
- Fluency in English and additional knowledge of local languages is preferred
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