Website:
dermasolutions.co.in
Job details:
About the Role
At Neo Fertility Clinic, we understand that every patient walking in is on a deeply personal journey. As a Front Desk Executive, you will be the first point of contact and play a key role in creating a warm, supportive, and reassuring environment for patients seeking fertility care.
Key Responsibilities
- Greet and assist patients with warmth, empathy, and professionalism
- Manage appointments, registrations, and patient flow efficiently
- Handle calls, WhatsApp, and online inquiries with sensitivity
- Coordinate closely with doctors, IVF coordinators, and clinical staff
- Maintain accurate patient records and confidentiality at all times
- Assist with billing, payments, and basic administrative duties
- Ensure a calm, organized, and patient-friendly reception area
Mandatory Requirements
- Education: Bachelor’s degree (mandatory)
- Experience: Minimum 1–3 years of experience in an IVF / fertility clinic (mandatory)
- Skills:
- Excellent communication and interpersonal skills
- Strong patient-handling abilities with empathy
- Ability to manage multiple patients and queries simultaneously
- Basic computer proficiency (MS Office / clinic management software)
Preferred Skills
- Prior experience in fertility or women’s healthcare clinics
- Multilingual (English + Kannada/Hindi/Tamil preferred)
- Understanding of IVF processes and patient journey
Key Attributes
- Compassionate and patient-first approach
- Pleasant personality with a professional demeanor
- Strong organizational and multitasking skills
- High level of discretion and confidentiality
Why Join Neo Fertility?
- Be part of a purpose-driven healthcare team
- Make a meaningful impact on patients’ lives
- Supportive and growth-oriented work culture
Click on Apply to know more.