Sturmfrei Hospitality Pvt. Ltd
Website:
staysturmfrei.com
Job details:
Job Title: Front Desk Intern
Company Name: Sturmfrei Hospitality Pvt Ltd
Roles and Responsibilities1. Front Office Operations
· Assist guests during check-in and check-out with a warm and professional approach.
· Manage reservations, room allocations, and update the Property Management System (PMS).
· Answer calls, emails, and walk-in inquiries promptly.
2. Guest Experience
· Deliver excellent customer service and resolve basic guest concerns.
· Coordinate with housekeeping and maintenance for guest requests.
· Maintain a welcoming reception area.
3. Administrative Support
· Maintain guest records and documentation.
· Assist with billing, payments, and daily reports.
· Support daily operational tasks assigned by the Property Manager.
4. Learning & Compliance
· Follow company SOPs and safety standards.
· Learn front office processes and hospitality best practices.
· Participate in team meetings and training sessions.
Desired Candidate ProfileEducation: Pursuing or recently completed Degree/Diploma in Hotel Management (HM).
Experience: Freshers and students applying for industrial training/internship are welcome.
Skills:
· Good communication in English and Hindi.
· Basic MS Office knowledge; PMS exposure is a plus.
· Customer-focused attitude and willingness to learn.
· Professional grooming and ability to work in rotational shifts.
· Strong teamwork and interpersonal skills.
Employment Type: Internship
Stipend: 10,000/-
Job Location: Vagator, Goa
Company Profile: Sturmfrei Hospitality Pvt. Ltd. was founded in 2018 by alumni of IIM-I. Jungle by Sturmfrei, the travellers’ hostel brand under Sturmfrei Hospitality Pvt. Ltd., aims to revolutionize travel for Gen Z and Millennials by offering vibrant, affordable, and community-driven stays.
Company Website: https://staysturmfrei.com
Contact Person: Rumi
(M) +91 9717849164
(E) hr.mgr@staysturmfrei.com
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