Front Desk Executive

Olympus Hospital - Tanna Health Care Pvt Ltd

Website: olympushospital.com
Job details:

Company Description

Olympus Hospital is a leading health care facility serving the Gujarat region. Known as one of the most advanced cardiac care hospitals, it provides exceptional healthcare services to heart patients in Rajkot. The hospital is dedicated to delivering quality patient care supported by skilled professionals and state-of-the-art technology. Olympus Hospital is committed to improving cardiac health outcomes and fostering a health-focused community in the region.

Role Description

This is a full-time on-site role for a Front Desk Executive located in the Greater Rajkot Area. The Front Desk Executive will handle visitor management, offer excellent customer service, manage phone communications, and carry out receptionist duties. Responsibilities also include supporting administrative tasks, providing accurate information about hospital services, and ensuring a smooth front desk operation to enhance patient and visitor experience.

Qualifications

• Strong interpersonal skills and ability to manage relationships effectively
• Proficiency in phone etiquette and professional handling of phone communications
• Experience performing receptionist duties, including visitor and appointment management
• Excellent customer service skills with the ability to address inquiries promptly and courteously
• Clear and professional communication skills, both verbal and written
• Ability to multitask and maintain organizational skills in a fast-paced environment
• High school diploma or equivalent; additional certifications in customer service or office management are advantageous
• Prior experience in the healthcare or hospitality industry is a plus

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