Website:
mantan.in
Job details:
Front Desk Executive (Male/Female)
Company: Mantan The Fitness Lounge
Location: 3rd Floor, Metro Station, The Gallery On Mg Mall, Mehrauli-Gurgaon Rd, near Sultanpur, New Manglapuri, Sultanpur, New Delhi, Delhi 110030
🕒 Job Type: Full-Time
About Us
Mantan The Fitness Lounge is a premium fitness destination committed to helping members achieve their health and wellness goals. We are looking for a friendly, energetic, and customer-focused Front Desk Executive to be the face of our gym and deliver an exceptional member experience.
Key Responsibilities
- Welcome members and visitors with a warm and professional attitude.
- Handle walk-in inquiries and explain membership plans, offers, and gym facilities.
- Manage new memberships, renewals, and payment collections.
- Answer phone calls, WhatsApp messages, and social media inquiries.
- Maintain member records, attendance, and daily reports.
- Coordinate with trainers and staff for appointments and member support.
- Ensure the reception area is clean, organized, and welcoming.
- Assist in achieving monthly membership sales targets.
- Resolve member concerns professionally and escalate issues when required.
Requirements
- 0–2 years of experience in front desk, customer service, sales.
- Good communication skills in English and Hindi.
- Basic computer knowledge (MS Office/Google Sheets).
- Positive attitude, well-groomed appearance, and strong interpersonal skills.
- Sales-oriented mindset with excellent customer service skills.
What We Offer
- Competitive salary + performance incentives.
- Growth opportunities in the fitness industry.
- Supportive and energetic work environment.
- Ongoing training and career development.
Click on Apply to know more.