Hitech Digital Solutions
Website:
hitechdigital.com
Job details:
Job Description:
Receptionists are the first point of contact in a business and have a responsibility to provide excellent customer care. Typical responsibilities of a front desk executive include greeting Visitors/clients and creating a positive office atmosphere. Answering the phone, taking messages, and redirecting calls to respective offices/divisions. Organizing and maintaining files and records and updating them when necessary. Should provide basic information about our business and functioning if it is necessary.
Job Profile/Responsibilities:
· Greet, communicate, and welcome Visitors and clients.
· Be professional and pleasant while interacting with guests.
· Handling employee ID card issuance and maintaining its record & tracking.
· Keep an inventory of office supplies such as stationery and ensure it is always stocked.
· Make travel arrangements, vehicle booking or any other administrative help, whenever necessary.
· Maintain Courier Inward and Outward details.
· Maintain leave record of Contract employees, like drivers and support staff.
· Maintain Stationery stock, and its issue Register department wise.
· Maintain the record of Vehicle maintenance and make sure the periodical services, and their cost.
· Supervise and make sure hygiene and cleanliness are maintained in the office.
· Handle queries and address complaints.
· Attend phone calls and redirect them to the appropriate line.
· Take messages and pass them on to the receiver.
· Maintain visitor’s logbook.
· Receive packages, deliveries, and letters and redirect to concerned person.
· Regularly check and sort emails.
· Maintain a filing system of all required documents.
· Have an overview of the office expenses and costs.
Required Skills/Abilities:
· Effective and clear communication—both written and verbal.
· Strong Interpersonal Skills/Ability to work with different groups of people.
· Neat and Professional Appearance.
· Multitasking & prioritizing
· Ability to Stay Calm Under Pressure.
· Technical Skills – Familiar with MS word, excel and power point. Being able to operate Scanner & photocopier.
· Ability to work under pressure and problem-solving skills.
· Phone etiquette – Communicate effectively over the phone by greeting the caller, introducing themselves, maintaining a positive tone of voice and concluding conversation.
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