Dr Om Parkash Dental
Website:
dromparkashdental.com
Job details:
Company Description Dr Om Parkash Dental builds on the heritage of the renowned dental clinic in amritsar. The clinic is dedicated to providing comprehensive dental care with compassion, empathy, and the use of modern technology and techniques. It focuses on delivering personalized treatment in a welcoming, comfortable environment where every patient feels valued and respected. Dr Om Parkash Dental is committed to education, community outreach, and fostering a culture of empathy and care.
Role Description This is a full-time, on-site Front Desk Executive role based at the clinic in Amritsar. The Front Desk Executive will be responsible for greeting and assisting patients, managing check-in and check-out processes, and coordinating appointment scheduling. Daily tasks include answering phone calls, responding to inquiries, maintaining patient records, and ensuring accurate data entry in clinic systems. The role also involves handling billing-related queries, directing patients to appropriate clinical staff, and keeping the reception area organized and presentable. The Front Desk Executive will work closely with the dental team to provide a smooth, professional, and patient-centered front office experience.
Qualifications
- Strong customer service and receptionist duties skills to manage patient interactions and front desk operations effectively.
- Excellent communication and interpersonal skills to interact with patients, families, and clinical staff in a courteous and professional manner.
- Confident phone etiquette and reception skills to handle calls, inquiries, and appointment coordination efficiently.
- Ability to use basic computer applications and clinic management software for scheduling, data entry, and record keeping.
- Prior experience in a healthcare or customer-facing environment is preferred.
- Attention to detail, reliability, and the ability to manage multiple tasks in a busy clinical setting.
- Minimum high school diploma; additional training in office administration or healthcare support is an advantage.
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