IIGJ-Research & Laboratories Centre (formerly, GJEPC-Gem Testing Laboratory)
Website:
gtljaipur.info
Job details:
Front Desk & Customer Support Executive
Location: Jaipur
Job Summary
We are looking for a Front Desk & Customer Support Executive to handle customer communication, report coordination, data management, and administrative support activities. The role requires regular interaction with customers and coordination with internal teams to ensure smooth operations and timely report delivery.
Key Responsibilities
- Attend customer calls and respond to inquiries professionally.
- Share report status and resolve customer queries.
- Prepare, print, upload, and maintain laboratory reports.
- Coordinate with technical teams for report completion and verification.
- Maintain records, trackers, MIS reports, and operational data.
- Support invoice preparation and documentation activities.
- Coordinate courier dispatch and report delivery.
- Manage front office and visitor-related activities.
- Ensure accuracy, confidentiality, and timely completion of assigned tasks.
Requirements
- Graduate in any discipline.
- 1–4 years of experience in Customer Support, Front Desk, Administration, Back Office, or Operations.
- Good communication and coordination skills.
- Basic knowledge of MS Excel, Word, and email communication.
- Good attention to detail and record management skills.
Freshers with good communication skills may also apply.
For More Details:
Call:- +91-9251051579
Mail:- hr.manager@iigjrlc.org
Click on Apply to know more.