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Job details:
Front Desk | Min 5 Years Experience)
Objective
Ensure smooth front office operations, professional client handling, and efficient coordination.
KRAs
1. Front Desk Management
Handle all incoming calls and route appropriately
Manage walk-in clients professionally
Maintain visitor log and appointments
2. Scheduling & Coordination
Manage calendars of partners/senior staff
Schedule meetings, hearings, follow-ups
Send reminders and confirmations
3. Documentation & Filing
Maintain client records (physical & digital)
Manage courier and inward/outward registers
Ensure smooth file movement
4. Communication
Draft basic emails
Coordinate with clients for documents
Follow up on pending items
5. Office Administration
Manage housekeeping and supplies
Maintain reception area standards
Coordinate with vendors
KPIs:
Call response time and accuracy
Client satisfaction
Zero missed appointments
Coordination turnaround time
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