Hotel The Pamposh
Website:
thepamposh.com
Job details:
Company Description
Hotel The Pamposh is a hospitality company located in the heart of South Delhi. Known for its warm and professional service, the hotel provides a welcoming environment for both business and leisure travelers. Centrally positioned in a bustling area of New Delhi, the hotel offers guests a convenient and comfortable stay. Hotel The Pamposh prides itself on building memorable experiences for all guests.
Role Description
This is a full-time, on-site role for a Front Desk Associate located in South Delhi. The Front Desk Associate is responsible for welcoming guests, managing check-in and check-out procedures, addressing guest inquiries, handling phone calls and reservations, and ensuring an exceptional customer experience. The role also involves maintaining the front desk area and leveraging computer systems for administrative tasks and guest management.
Qualifications
- Strong skills in Phone Etiquette and handling Receptionist Duties
- Proficiency in Computer Literacy with the ability to efficiently use reservation and administrative systems
- Excellent Customer Service skills with a focus on creating positive guest experiences
- Effective Communication skills to interact with guests and team members professionally
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously
- Prior experience in hospitality or front desk roles is an advantage
- High school diploma or equivalent required; additional certifications in hospitality are a plus
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