Twashtri
Website:
twashtricenter.com
Job details:
Company Description Twashtri is a DPIIT-registered psychotherapy and growth centre in Bangalore, working at the intersection of modern clinical psychology and the depth of Indian wisdom traditions. Our team offers individual therapy, group work, and psychoeducation programmes designed to support genuine, lasting healing. As we grow, we're looking for someone warm, organised, and detail-oriented to be the first face and voice our clients encounter.
Role Description The Front Desk Administrator is a full-time, on-site role based in Bengaluru.This role is the anchor of Twashtri's day-to-day operations — managing client-facing coordination, scheduling, records, and general office administration. This role requires someone who can hold a calm, welcoming presence for clients walking into a therapeutic space, while staying on top of the practical details that keep the centre running smoothly. This role is responsible for managing reception duties, including greeting visitors, answering phone calls, handling inquiries, and directing clients to appropriate staff or services. The Front Desk Administrator will manage appointment scheduling, maintain organized records, support administrative tasks such as filing, data entry, and document preparation, and handle incoming and outgoing mail and fax communications. The role also involves coordinating with counselors and program staff, supporting event and training logistics, and ensuring a calm, professional, and welcoming environment aligned with Twashtri’s values.
Qualifications
- Strong receptionist and front desk skills, including Receptionist Duties and Administrative Assistance.
- Excellent Customer Service and Communication skills for interacting with clients, visitors, and team members.
- Manage appointment scheduling, rescheduling, and cancellations across therapists using Zoho CRM/Bookings
- Handle phone, WhatsApp, and email enquiries; respond promptly or route them to the right team member
- Maintain accurate client records, session logs, and consent forms in line with confidentiality practices
- Coordinate day-to-day office administration — supplies, housekeeping vendors, courier, and facility upkeep
- Support basic financial tasks: recording payments/invoices, tracking receivables, and petty cash
- Assist practitioners with room bookings, session reminders, and preparing spaces between clients
- Support outreach and event logistics (e.g., Healing Circles sessions, workshops) as needed
- Maintain a tidy, calming reception and waiting area reflective of Twashtri's therapeutic environment.
- Minimum of a high school diploma; a degree or certificate in administration, psychology, or related fields is beneficial.
WHO WE'RE LOOKING FOR
● Graduate in any discipline; prior front-desk, administration, or receptionist experience preferred (0–3 years)
● Comfortable with basic computer use — MS Office/Google Workspace; willingness to learn Zoho CRM
● Warm, patient, and discreet — able to interact sensitively with clients in a mental-health setting
● Well organised, dependable, and comfortable managing multiple small tasks at once
● Good spoken and written communication in English and Kannada/Hindi
WHAT WE OFFER
● A calm, values-driven workplace grounded in genuine care for wellbeing
● Hands-on exposure to the operations of a growing mental health and wellness organisation
● Opportunities to grow into a Centre Coordination role as Twashtri expands
Click on Apply to know more.