Website:
forgefitness.in
Job details:
Company Description Forge Athletix LLP is a fitness and wellness company focused on helping individuals build strength, improve overall health, and realize their full potential through evidence-based coaching and personalized programs. The organization brings together performance, education, and community to create a supportive environment that treats fitness as a long-term investment in physical and mental well-being. Through services such as personal training, strength and conditioning, functional fitness, nutrition coaching, group training, and fitness education initiatives, Forge Athletix LLP delivers purposeful training experiences. All programs are designed by experienced coaches, grounded in science, and tailored to promote sustainable results. As the company grows, it remains committed to raising industry standards by cultivating spaces where members build discipline, confidence, and lasting habits.
Role Description This is a full-time, on-site Front Desk Administrator role based in Kolkata. The Front Desk Administrator will be responsible for welcoming members and visitors, managing check-ins, answering inquiries, and providing clear information about services, schedules, and membership options. The role includes handling phone calls, email correspondence, and fax communication, as well as maintaining accurate records, updating member details, and supporting day-to-day administrative tasks. The Front Desk Administrator will coordinate appointments, assist with class bookings, process payments, and support coaches and management with basic office tasks. The role also involves maintaining a clean, organized front desk area and contributing to a friendly, professional member experience.
Qualifications
- Strong receptionist duties skills, including greeting visitors, managing check-ins, and handling front desk operations.
- Proficiency in customer service and communication, with the ability to respond to inquiries and support members in a professional manner.
- Experience with administrative assistance tasks, such as record keeping, appointment scheduling, and basic office coordination.
- Ability to manage email and other office communication tools accurately and efficiently.
- Basic computer skills, including email, spreadsheets, and member management systems.
- Attention to detail, reliability, and strong organizational skills.
- Ability to work on-site in Kolkata and collaborate effectively with coaches and management.
- Prior experience in a fitness, wellness, or customer-facing environment is an advantage.
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