- Experience
- 7+ yrs
- Location
- Chennai, Tamil Nadu, India
- Job type
- Full-time
Required skills
- SNMP
- VMware
- Virtual Desktop Infrastructure (VDI)
- AWS
- TCP/IP
- OSPF
- BGP
- VLANs
- WMI
- SSH
- WinRM
- Citrix
- VMware Horizon
- AWS CLI
- Device42
- ServiceNow Discovery
- Freshservice
- BMC Helix Discovery
- CMDB
- ITAM
About the role
Bachelor's degree in IT or equivalent experience; 7–12 years in customer support, network engineering, or systems administration, including senior L3 escalation experience; expert networking, SNMP, VMware, VDI, and AWS knowledge.
About Freshworks STS Software Academy
Cloud-based customer and employee engagement software platform.
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