B2B Intern

About FreshDirect

FreshDirect is New York’s leading online fresh food grocer, delivering high-quality produce, proteins, prepared foods, and pantry essentials directly to homes and businesses. Our B2B division serves restaurants, corporate offices, healthcare facilities, hospitality groups, and other organizations that rely on consistent, high-quality food solutions.

Internship Overview

The B2B Intern will support FreshDirect’s Business-to-Business team across sales operations, account management, and customer success initiatives. This internship offers hands-on exposure to wholesale foodservice operations, client relationships, and data-driven sales strategies in a fast-paced environment.

Key Responsibilities

• Support B2B Account Managers with day-to-day account activities, including order tracking, customer inquiries, and follow-ups

• Assist with onboarding new B2B customers, including account setup, documentation, and product education

• Analyze sales, order, and customer data to identify trends, opportunities, and areas for growth

• Prepare reports, presentations, and summaries for internal stakeholders

• Conduct market and competitor research within the foodservice and wholesale grocery space

• Collaborate cross-functionally with Operations, Supply Chain, Customer Service, and Marketing teams

• Assist with special projects related to process improvement, customer experience, and revenue growth

Qualifications

• Currently pursuing a Bachelor’s degree in Business, Marketing, Sales, Supply Chain, Hospitality Management, or a related field

• Strong interest in B2B sales, account management, foodservice, or e-commerce

• Proficient in Microsoft Excel, PowerPoint, and Google Workspace

• Strong analytical, organizational, and communication skills

• Ability to manage multiple tasks and meet deadlines in a fast-paced environment

• Customer-focused mindset with attention to detail

Preferred Qualifications

• Previous internship or work experience in sales, customer service, operations, or hospitality

• Familiarity with CRM systems (e.g., Salesforce) or data tools

• Interest in the food, grocery, or hospitality industries

What You’ll Gain

• Real-world experience supporting enterprise and small-to-mid-sized B2B customers

• Exposure to wholesale food distribution and e-commerce operations

• Mentorship from experienced sales and account management professionals

• Opportunity to contribute to meaningful projects that impact revenue and customer satisfaction

• Potential consideration for future full-time or part-time opportunities

Compensation

• Paid internship $23-$25 per hour

Fresh Direct Holdings, Inc. operates as a holding company. The Company, through it subsidiaries, offers online grocery home delivery services and the manufacture of fresh food products and services.