Triaxa - FZCO
Website:
triaxa.com
Job details:
Position: Freight Forwarding Operations Manager & Founder Mentor
Industry: Shipping, Freight Forwarding & Logistics
Experience: 5–7 Years
Engagement: Full-time
Location: India (Remote)
Start Date: Immediate
Salary: 70K-80K INR
🎯 Key Responsibilities
- Set up and manage daily freight forwarding operations (import/export – sea, air, and road)
- Handle FCL, LCL, air cargo, courier, consolidations, and cross-trade shipments
- Prepare, review and manage all shipping & customs documentation (BL, AWB, invoices, packing lists, DOs, manifests, etc.)
- Coordinate with shipping lines, airlines, NVOCCs, transporters, customs brokers, overseas agents, and clients
- Build and implement SOPs, workflows, and basic KPIs for enquiries, quotations, bookings, execution, and billing
- Negotiate freight rates and local charges with carriers and agents to maintain healthy margins
- Train and mentor the founder on:
- Pricing logic, rate sheets, and margin structures
- Incoterms, free time, demurrage/detention, surcharges
- How frauds, margin skimming or misuse of contracts can happen – and how to prevent them
- Create simple dashboards/reports for shipment status, profit per job, client performance, and vendor performance
- Coordinate closely with accounts for billing, collections, and credit control
- Support future team building (operations, documentation, and possibly sales) as the business grows
🧠 Required Expertise
- 5–7 years experience in freight forwarding / logistics with a forwarder, NVOCC, or logistics company
- Strong knowledge of:
- Sea freight (FCL / LCL)
- Air freight
- Cross-border road freight (preferred)
- Solid understanding of:
- Incoterms, HS codes, basic customs procedures
- Export/import workflows from at least one major region (Middle East / India / Asia / Europe)
- Experience in:
- Independent operations handling from quotation to delivery
- Rate negotiation with carriers and overseas agents
- Handling shipment issues (rollovers, delays, space issues, demurrage, detention, short-shipment, etc.)
- Prior exposure to UAE / India trade lanes is a plus
⚙️ Technical & Management Skills
- Comfortable using freight / logistics ERP, TMS or shipment tracking systems
- Strong analytical & problem-solving mindset for cost, routing, and margin optimization
- Basic understanding of credit control and risk in freight (credit days, exposure, carrier payment terms)
- Knowledge of compliance, documentation accuracy, and regulatory requirements
- Ability to design simple SOPs and controls to prevent leakage, kickbacks, or rate manipulation
✅ Ideal Candidate Traits
- Proactive operator with strong ownership mentality
- Enjoys teaching and explaining – willing to let the founder shadow calls and operations
- Hands-on, detail-oriented, and comfortable in a startup, zero-structure environment
- Transparent, ethical, and strict about clean dealings & margin protection
- Able to run operations independently while building a foundation for future growth
Click on Apply to know more.