Software Integrator

About the Department

Exempt; full-time; 40 hours per week; Monday – Friday; 8:00 a.m. – 5:00 p.m.; full-benefits
 

This professional, technical position provides comprehensive software integration and support for numerous county public safety user agencies. These agencies are involved in initiatives on a Windows platform, web, client/server, and mobile environments. Supervision is received from the designated IIT Public Safety Team Lead, and the Public Safety/GIS Manager based on work plans and priorities approved by IIT and the affected agencies, leadership.

NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy.  For external hires, offers are made at the base wage rate, with limited exception.

Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.  If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.

TOTAL COMPENSATION PACKAGE:
Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan
  • Vesting after 5 years of service
  • Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan.

For more information, visit our benefits page on the Frederick County Government job opportunities webpage.

Position Duties

• Implement and administer hardware/software solutions
• Troubleshoot and maintain custom and COTS purchased software solutions
• Serve as a resource for application support for the county’s public safety applications.
• Work on-site with supported agencies to assess public safety software and hardware performance
• Work with system users and partner agencies to define new requirements by analyzing systems and business procedures
• Test and evaluate new software, technology, and processes
• Define and develop reports and data analysis to facilitate effective business decisions
• Maintain MSSQL databases including analyzing log files and troubleshooting performance issues
• Develop, implement, integrate, maintain, and support system conversion and migration plans
• As needed, operate a county vehicle to transport PC equipment and provide support at user locations
• Suggest, and if approved by management team, develop new configurations
• Diagnose and troubleshoot issues that may arise that affect system performance 
• Perform other related duties as required

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The essential duties do not cover all duties that may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Minimum Qualifications

The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

 
Software Integrator: $70,095.00 - $112,152.00
 

• Associates degree from an accredited college/university 
• Minimum 5 years of related work experience

OR

• Bachelor's degree from an accredited college/university 
• Minimum 2 years of related work experience
• NOTE: Additional relevant work experience and/or technical certifications may substitute for a portion of the requirements at the determination of the hiring manager and human resources. Certification examples: [Microsoft/Azure, CompTIA, ISC2, CJIS, Project Management]

Associate Software Integrator: $75,001.00 - $120,002.00
 

• Bachelor's degree from an accredited college/university 
• Minimum 3 years of related work experience  

OR

• Associates degree from an accredited college/university 
• Minimum 6 years of related work experience 
• NOTE: Additional relevant work experience and/or technical certifications may substitute for a portion of the requirements at the determination of the hiring manager and human resources. Certification examples: [Microsoft/Azure, CompTIA, ISC2, CJIS, Project Management]

Staff Software Integrator: $80,252.00 - $128,402.00
 

• Bachelor's degree from an accredited college/university 
• Minimum 5 years of related work experience  
• NOTE: Additional relevant work experience and/or technical certifications may substitute for a portion of the requirements at the determination of the hiring manager and human resources. Certification examples: [Microsoft/Azure, CompTIA, ISC2, CJIS, Project Management]

 
Senior Software Integrator: $85,869.00 - $137,391.00
 

• Bachelor's degree from an accredited college/university  
• Minimum 8 years of related work experience 
• NOTE: Additional relevant work experience and/or technical certifications may substitute for a portion of the requirements at the determination of the hiring manager and human resources. Certification examples: [Microsoft/Azure, CompTIA, ISC2, CJIS, Project Management]

ADDITIONAL REQUIREMENTS FOR ALL CLASSIFICATION LEVELS:  

• Minimum 1 year work experience in at least 2 of the following areas:
  • Project management experience in an IT environment
  • Experience interviewing users and writing requirements descriptions
  • Experience analyzing requirements, specifications, data, and programs; and designing a suitable solution
  • Maintenance and back-end support of client/server applications and/or web-enabled applications
  • Experience designing reporting and business intelligence solutions based on Microsoft technologies

• Possession of a valid automobile operator's license  

KNOWLEDGE / SKILLS / ABILITIES:  

• Ability to maintain County Authorized Driver privileges
• Ability to effectively work on multiple projects through study, design and implementation phases and to effectively manage multiple project assignments
• Ability to effectively organize work and work schedules, determine and establish priorities and complete assigned duties with minimal supervision
• Ability to develop and maintain effective working relationships with contractors, consultants, coworkers, government agencies, system users, and the general public
• Ability to communicate across various project teams
• Must be an organized, motivated self-starter with a willingness to learn new technologies and processes
• Ability to provide exceptional customer service including the ability to explain technical concepts to clients and ability to manage client expectations
• Strong and effective spoken and written (English) communication skills to include writing clear, concise, and comprehensive reports and documents

 
 PREFERENCE MAY BE GIVEN FOR:

• Work experience servicing a mission critical software system that operates 24/7/365
• Work experience synchronizing, controlling, and documenting configurations for different application environments (LIVE, TEST, STAGING, and TRAINING) 
• Work experience integrating software within a multi-agency or multi-organization operations environment
• Work experience working with Motorola P1 CAD, CentralSquare Inform RMS, Black Creek Sally Port JMS, and Panasonic Toughbook devices or similar systems
• Work experience with Microsoft Windows Server operating systems, Intune, and MSSQL Server 

PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

• While working in this position, the employee is required to constantly sit, frequently walk and occasionally lift up to 20 pounds
• While working in this position, the employee is required to constantly work indoors

Other Qualifications

• Ability to work occasional varied evening/weekend hours to accommodate customer initiatives, deadlines, and support requirements
• This position is designated as security-sensitive and requires a satisfactory background investigation, conducted by the Frederick County Sheriff's Office, in accordance with established Frederick County policy.

 
 KIND OF EXAMINATION (may include):

1. An evaluation of training and experience
2. One or more interviews
3. A pre-employment Security-Sensitive background investigation