Product Designer, Freddie's Flowers

Freddie's Flowers have an exciting opportunity for a Mid-weight Product Designer (UX/UI) to join our Product Team. You will be working closely with our Senior Product Designer to help drive the Product Design that our customers use to discover, experience and share the joy of flowers Design & Prototyping: Translate product requirements and user needs into innovative design concepts and solutions Deliver high-quality mockups and prototypes for web and mobile using Figma and other relevant tools Maintain and improve our internal design systems, ensuring consistency and efficiency Create and document new design components, patterns, and guidelines User-Centric Approach: Champion the voice of the customer throughout the design process Perform customer research and market analysis, gathering feedback and analysing data to inform design decisions Develop user flows, journey maps, and information architecture to define the user experience Collect and analyse user feedback from various sources, including customer support tickets, app reviews, and social media Collaboration & Communication: Participate in brainstorming sessions and design workshops to generate creative ideas Present wireframes, mockups, and prototypes to cross-functional teams and senior stakeholders, clearly articulating and explaining your design decisions Coordinate with product engineers to help translate designs into functional digital products Support Product and QA to test functionality and provide feedback to ensure correct implementation of UX/UI Strategic Thinking: Identify and define key user problems and business opportunities Evaluate design solutions against business objectives, user needs, and technical constraints Utilise product analytics, user research data, and market insights to inform design decisions Identify potential design risks and challenges early in the development process

Freddie's Flowers is a UK-based flower subscription service, founded with the vision of offering customers regular, seasonal blooms without the inconvenience of constantly reordering. Setting itself apart in the market, Freddie's Flowers goes the extra mile in delivering weekly boxes of freshly cut, seasonal flowers and providing customers with expert guidance on arranging each bunch to maximise their beauty and potential. At the heart of Freddie's Flowers' success lies its customer-centric approach. Unlike traditional flower subscription services, it offers a no-commitment model, giving customers the freedom to decide when they want to receive flowers. This flexibility has garnered the company a loyal and satisfied following, as it continues to prioritise customers' needs and preferences. Freddie's Flowers successfully launched in Germany in 2020 but saw slow progress in the Netherlands and California in 2023. However, with its dedication to delivering joy and beauty through flowers, Freddie's Flowers continues to make a lasting impact in the UK floral industry, even if its seeds further afield have not yet bloomed.