The Concrete SHOP
Website:
concreteshop.in
Job details:
2. ROLE AND RESPONSIBILITIES:
A. Franchise Development
• Generate and follow up on franchise enquiries.
• Conduct introductory meetings and explain the franchise model to prospective partners.
• Assist in identifying suitable locations for franchise expansion.
• Visit prospective franchise locations as required.
• Travel across India for franchise meetings, site visits, and onboarding activities.
B. Documentation & Coordination
• Coordinate franchise documentation, agreements, KYC, and onboarding formalities.
• Follow up with franchise partners to obtain required documents.
• Maintain proper records of all franchise-related documents.
• Coordinate with internal departments to ensure timely completion of onboarding activities.
• Coordinate franchise acquisition activities and achieve franchise closure targets as assigned
by the Management.
C. Site Setup Support
• Coordinate with Design, Production, and other departments during franchise setup.
• Coordinate the setup of new Experience Centres, ensuring readiness of infrastructure,
branding, and operational requirements prior to launch.
• Follow up on project progress to ensure timely execution.
• Assist franchise partners with setup-related requirements and basic operational guidance.
• Keep management updated on setup progress and pending activities.
D. Partner Support
• Act as the primary contact person for franchise partners during the onboarding phase.
• Resolve routine queries by coordinating with the concerned departments.
• Maintain regular communication with franchise partners regarding project progress.• Build positive working relationships with franchise partners.
E. Accounts & Commercial Follow-up
• Coordinate with the Accounts team regarding franchise fees, invoices, and payment
schedules.
• Follow up with franchise partners for pending payments and required commercial
documents.
• Maintain records of commercial milestones and payment status.
F. Audit & Monitoring
• Visit franchise locations periodically to monitor progress and operational readiness.
• Check whether franchise outlets are operating as per company standards.
• Report observations and highlight issues requiring management attention.
• Assist in implementing corrective actions wherever required.
G. Field Activities & Reporting
• Attend exhibitions, franchise events, business meetings, and promotional activities.
• Maintain records of enquiries, franchise pipeline, meetings, and site visits.
• Submit weekly reports, travel reports, and activity updates.
• Perform any other franchise-related coordination work assigned by management.
3. KRA & KPI
• Number of qualified franchise enquiries handled.
• Number of franchise onboardings completed.
• Timely completion of franchise documentation.
• Timely coordination of franchise setup activities.
• Number of site visits and franchise meetings conducted.
• Timely follow-up on payments and pending documentation.
• Accuracy of MIS and franchise records.
• Number of franchise audits/monitoring visits completed.
• Timely submission of reports and activity updates.
• Effective coordination with franchise partners and internal departments.
• Compliance with company processes and timelines.
4. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED FOR JOB
Education
• Graduate in any discipline.
• MBA/PGDM (Marketing, Sales, or Operations) will be preferred.
Experience
• 4–5 years of experience in franchise coordination, business development, sales coordination,
retail expansion, or similar roles
• Experience in handling documentation, client coordination, and field activities will be
preferred.
• Experience in the building materials, construction, retail, or interior products industry will be an
added advantage.
5. COMMUNICATIONS AND RELATIONSHIPS
Internal: Sales, Design, Production, Accounts, Marketing, Management
External: Franchise partners, Prospective Franchisees, Property Owners, Consultants, Vendors, and
customers.
Skills
• Good communication and interpersonal skills.
• Strong follow-up and coordination abilities.
• Documentation and record management.
• Basic commercial and payment follow-up skills.
• Ability to coordinate with multiple departments simultaneously.
• Problem-solving and time management skills.
• Proficiency in MS Office (Excel, Word, Outlook).
• Willingness to travel extensively across India.
• Ability to work independently while following company processes and timelines.
Click on Apply to know more.