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Operations Project Specialist

Location

Kochi

JobType

full-time

About the job

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About the role

We are seeking a highly skilled Project Management Specialist to join our team at Fragomen's US Capability Center in Kochi. This role plays a critical part in ensuring the smooth execution of projects, optimizing processes, and facilitating effective communication among stakeholders. As a key point of contact between internal teams and client/office counterparts, you will be responsible for overseeing project progress, conducting performance audits, and providing data-driven insights to inform strategic decision-making. The ideal candidate will possess excellent analytical skills, exceptional communication abilities, and a proven track record of delivering results in a fast-paced environment. Responsibilities Collaborate with project managers and team managers to drive project execution, optimize processes, and ensure seamless coordination across teams. Act as a key liaison between internal teams and client/office counterparts, ensuring regular updates and structured reporting. Conduct periodic audits, ensure adherence to project guidelines, and recommend corrective actions where needed. Analyze project data, track key performance metrics, and provide reports to support business decisions. Ensure KPIs are consistently met and contribute to workflow optimization initiatives. Organize governance calls, lead weekly status meetings, and maintain structured project documentation.

Skills

project management
optimization
communication
analytics
reporting