Manager, Social Media

Department: Marketing

Location: Austin, Texas

Description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Consistently ranked on the Inc. 5000 list of fastest-growing companies, we've also been voted as one of Austin's Top Workplaces in 2021, 2022, 2023 and 2024 by Austin American-Statesman.

We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way.

Headquartered in Austin, Texas, with showrooms in High Point and Las Vegas, we have additional offices in China, India, Indonesia, Mexico and Vietnam.

Join our Marketing team as a Social Media Manager where you will play a key role in shaping our social media strategy. You'll drive our brand visibility and reputation by collaborating across departments and leveraging influential partnerships through multiple platforms.

In This Role

• Oversee all social media platforms (Instagram, Pinterest, Facebook, and LinkedIn) and develop a roadmap to enhance engagement, reach, and brand loyalty


• Develop B2B and B2B2C strategies across earned and paid channels to strengthen relationships and drive engagement and growth


• Establish KPIs, manage budgets, and optimize paid social media performance by collaborating with media agencies and analytics teams


• Develop creative briefs alongside our Brand and Product Marketing teams, working with creative services to produce compelling social media assets tailored to each platform


• Partner with internal marketing teams and agency partners to identify opportunities for revenue generation and new account growth


• Conduct regular performance reviews of programs by reviewing dashboards and offer recommendations for opportunities to optimize overall program performance


• Stay on top of industry trends and competitive landscapes to continuously bring innovative ideas and insights to the organization


• Supervise and lead employee(s), ensuring efficient and effective operations


• Provide coaching, training, and mentorship to team members, ensuring they have the skills and knowledge required to perform their jobs effectively


• Monitor team performance, provide feedback, and ensure that company policies and procedures are being followed


• Promote a positive and collaborative team environment, encouraging employee engagement and teamwork


• Foster strong communication within the team, ensuring clarity of roles, expectations, and goals


• Identify and address skill gaps or performance issues promptly, implementing development opportunities and support plans as needed


• Encourage innovation by involving team members in problem-solving and process improvement initiatives


• Other duties as assigned, in accordance with training and qualifications


• Uphold our Core Values and be a valuable member of the Four Hands team:
  
  
  
  • Be open and honest
  
  
  • Reach for excellence
  
  
  • Act with responsibility
  
  
  • Value the whole person
  
  
  • Enjoy the journey
  
  
  
  
  
  

The Ideal Person

• 8+ years of experience in marketing, focusing on social media strategy and execution


• 2+ years experience in a leadership role


• Bachelor's degree in marketing or equivalent experience in a relevant field


• Proficiency in Microsoft Office programs


• Proficiency in social media applications including Meta, Pinterest, TikTok, LinkedIn, and Instagram


• Proficiency in social media publishing, tracking and monitoring software, i.e. Brandwatch, Sprout, Hootsuite

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. Consistently ranked on the Inc. 5000 list of fastest-growing companies, we've also been voted as one of Austin's Top Workplaces in 2021, 2022, 2023 and 2024 by Austin American-Statesman. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Headquartered in Austin, Texas, with showrooms in High Point and Las Vegas, we have additional offices in China, India, Indonesia, Mexico and Vietnam.