SocioTech IT Services
Website:
socioservices.tech
Job details:
About the Role
SocioTech Services is seeking a motivated and technically skilled Forward Deployed Engineer to work closely with our U.S.-based client in the trucking and transportation industry.
This role combines software engineering, technical consulting, system implementation, customer collaboration, and operational problem-solving. You will work directly with business and technical teams to understand operational challenges, develop practical solutions, integrate systems, automate workflows, troubleshoot issues, and deploy technology within real-world business environments.
The ideal candidate enjoys solving business problems through technology and is comfortable working across software engineering, operations, product, and customer-facing teams.
Responsibilities
- Work with clients and internal teams to understand business requirements, technical needs, and operational challenges.
- Design, develop, configure, and deploy software solutions based on business requirements.
- Customize internal platforms, dashboards, workflows, and automation systems.
- Build and maintain integrations between databases, APIs, CRM platforms, third-party tools, and internal applications.
- Analyze existing business processes and identify opportunities for automation and improvement.
- Write scripts, database queries, APIs, and automated workflows.
- Troubleshoot software, database, integration, network, and system-related issues.
- Support the implementation and deployment of new features and technical solutions.
- Convert client feedback and operational requirements into product improvements.
- Test solutions before deployment and monitor system performance after implementation.
- Investigate production issues and provide timely technical support.
- Prepare technical documentation, implementation guides, and process instructions.
- Train employees and users on newly deployed systems and workflows.
- Communicate technical limitations, risks, project updates, and recommended solutions clearly.
- Manage multiple technical tasks and client requirements simultaneously.
- Research emerging technologies and identify practical business applications.
- Collaborate with engineering, operations, customer support, and management teams.
- Help improve system reliability, efficiency, usability, and scalability.
Requirements
- Strong understanding of software development and system implementation.
- Knowledge of programming languages such as Python, JavaScript, Java, C#, or similar technologies.
- Experience working with SQL databases and writing database queries.
- Understanding of REST APIs, system integrations, and data exchange processes.
- Ability to understand business requirements and convert them into technical solutions.
- Strong analytical, problem-solving, and troubleshooting skills.
- Good verbal and written English communication skills.
- Ability to explain technical concepts to non-technical users.
- Strong attention to detail and organizational skills.
- Ability to work independently and manage multiple priorities.
- Ability to learn new software, technologies, and business processes quickly.
- Willingness to work night shifts aligned with U.S. Pacific Time.
- Ability to work in a fast-paced, collaborative, and client-focused environment.
Preferred Skills
- Experience with Python, SQL, JavaScript, Node.js, React, or similar technologies.
- Experience working with CRM platforms, internal business systems, or workflow-management tools.
- Experience integrating third-party APIs and software platforms.
- Familiarity with Git, version control, testing, debugging, and deployment processes.
- Experience with cloud platforms, servers, automation tools, or AI-powered applications.
- Experience developing dashboards, reports, and data-processing solutions.
- Understanding of artificial intelligence, intelligent agents, and workflow automation.
- Experience working directly with customers or implementing solutions in client environments.
- Knowledge of the trucking, transportation, logistics, or regulatory compliance industry is an advantage.
- Ability to evaluate new technologies and identify useful applications for the business.
What We Offer
- Stable full-time employment.
- Opportunity to work on real-world software, automation, and AI projects.
- Direct exposure to international clients and business operations.
- Professional and collaborative work environment.
- Career growth opportunities in software engineering, automation, AI, and technical consulting.
- Training and professional development opportunities.
- Hands-on experience with system integrations, deployments, and client-facing engineering.
- Opportunity to research and implement emerging technologies.
- Opportunity to contribute directly to product development and business improvements.
Click on Apply to know more.