- Location
- Pune Division, Maharashtra, India
- Job type
- Full-time
Required skills
- Ansible
- API
- change management
- compliance
- Jira
- network security
- Root Cause Analysis
- Splunk
- SSH
- ServiceNow
About the role
Website:
Job details:
Job Description – ForeScout NAC L2 EngineerEducational Qualification
- BE / B.Tech from a reputed university or equivalent.
Required Experience & Certifications
- 5+ years of experience in IT Service Management, including:
- Incident Management
- Problem Management
- Change Management
- Vendor Management
- Minimum CCNA certified; CCNP preferred.
- FSCP certified/accredited (ForeScout Certified Courses) – mandatory.
- Strong understanding of ITIL practices.
Technical Skills
- Hands-on experience in configuring and deploying policy enforcement using ForeScout NAC.
- In-depth knowledge of network security, threat detection, risk mitigation, and Network Access Control.
- Experience managing and troubleshooting Cisco and other OEM network devices.
- Hands-on experience with:
- ForeScout Enterprise Manager & Appliances
- Broadcom Spectrum (monitoring tool)
- Working knowledge of tools such as:
- Splunk, Essas
- Cisco ISE, Cisco Prime
- Network Elements: Routers, Switches, Wireless Controllers, Firewalls, ACI Fabrics
- Netrequest, CyberArk, DX NetOps
- Ansible, SPDW
- MS Office, ServiceNow, Jira
Core ResponsibilitiesOperations & Support
- Perform advanced troubleshooting and deep-dive diagnostics of NAC issues, including server and enforcement problems; provide Root Cause Analysis (RCA).
- Support new configurations, deployments, policy enforcement, upgrades, and migrations.
- Monitor NAC performance and system health, manage alarms/events, ensure compliance, and handle proactive issue management.
- Manage all requests through JIRA and maintain documentation for all activities.
- Perform NAC maintenance activities.
- Handle high-severity incidents and manage escalations.
ForeScout & NAC Management
- Manage ForeScout policy engine – compliance, device roles, and segmentation.
- Configure switch, WLC, and VM integrations for automated control (SNMP, SSH, API).
- Troubleshoot and analyze posture failures using logs and reports.
- Manage Certificate, 802.1X integrations, and guest access portals.
- Add, remove, and troubleshoot network elements in the NAC ecosystem.
- Perform NAC policy audits, activation, and remediation (SME-level tasks).
- Design and optimize classification rules, plugins, and remediation workflows.
Automation & Development Support
- Support customer teams in automating NAC activities and monitoring.
- Support development activities such as enforcement, validation, testing, reporting, and data extraction.
- Post L3 sign-off, own deployment and maintenance at L1/L2 levels.
- Enhance reporting and incident management processes based on customer feedback.
Governance & Collaboration
- Participate in technical design reviews, policy governance, and advisory activities.
- Ensure business alignment and coordinate with global stakeholders.
- Collaborate with network engineers, security analysts, and system administrators on complex NAC issues and projects.
- Create and maintain:
- Technical documentation
- As-built network diagrams
- Inventory and security documentation
- Knowledge base articles in ITSM tools
- SOPs and Runbooks
Skills: cisco,forescout,management
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