zone by the park
Website:
zonebythepark.com
Job details:
Company Description Zone by The Park is a vibrant, contemporary hotel brand designed concuious and price concious as a social hub that connects guests with the city and with one another. The hotel experience goes beyond comfortable rooms and attentive service, offering multifunctional spaces that encourage networking, interaction, and relaxation. Guests enjoy a lively restaurants, all set within smart, modern design. The brand’s personality is social, agile, and at ease, aiming to create refreshing, recharging stays that engage and enrich every guest.
Role Description The Food and Beverage Associate is a full-time, on-site role based at Zone by The Park in Kolkata. This role is responsible for providing attentive food and beverage service in the restaurant, bar, and in-room dining areas, ensuring guests have a positive and seamless experience. Day-to-day tasks include greeting and seating guests, taking and serving orders, coordinating with the kitchen team, maintaining cleanliness and presentation of service areas, and handling billing and payment processes accurately. The associate supports the preparation and setup of buffets or events, adheres to hygiene and safety standards, and proactively responds to guest requests or concerns. Collaboration with colleagues and supervisors is essential to maintain service quality and contribute to the hotel’s energetic, social atmosphere.
Qualifications
- Candidates should possess skills in Food Service and Food & Beverage operations, with an understanding of menu items and basic service standards.
- Candidates should possess strong Customer Service and Communication skills to interact professionally with guests and team members.
- Candidates should possess foundational Culinary Skills, including basic food handling and awareness of hygiene and safety practices.
- Relevant experience in hotel, restaurant, or bar service is preferred; prior work in a fast-paced hospitality environment is an advantage.
- Ability to work flexible hours, including evenings, weekends, and holidays, and to stand for extended periods.
- Professional appearance, reliability, and a positive, guest-focused attitude; basic proficiency in English and local languages is beneficial.
- Formal hospitality or food & beverage training or certification is an added advantage.
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