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Company Description World On A Plate (WOAP Global) is a dynamic organization dedicated to culinary arts, food, and beverages, with a focus on events, experiences, consulting, education, and communities. The team at WOAP brings innovative ideas to life, creating unique food and beverage concepts and platforms. The organization is committed to using technology and creativity to elevate culinary experiences for diverse audiences. Since 2022, WOAP has been on a renewed growth path with a clear vision to become a unicorn within the next 5–7 years. Joining WOAP means contributing to an ambitious, people-driven journey in the global food and beverage space.
GOLDRUSH SPORTS COFFEE is our brand outlet of World on a plate that will open over 500 stores over the period of the next 4-5 years & we are looking at dynamic set of core members who can grow in the organization from strength to strength & grow in the organizaton.
Outlet - Brand New outlet at Karnataka Golf association Bangalore & once training completed will be part of the Core team at GOLDRUSH SPORTS COFFEE
Food & Beverage AssistantPosition Summary
The Food & Beverage Assistant is responsible for delivering exceptional guest experiences by ensuring efficient food and beverage service while maintaining the highest standards of hospitality, hygiene, quality, and professionalism. The role requires a positive attitude, attention to detail, and the ability to work effectively in a fast-paced environment.
Key ResponsibilitiesGuest Service
- Welcome guests warmly and provide a professional dining experience.
- Present menus, explain dishes, beverages, and daily specials.
- Take accurate food and beverage orders.
- Serve food and beverages according to company service standards.
- Respond promptly to guest requests and resolve concerns professionally.
- Build positive relationships with guests to encourage repeat visits.
Food & Beverage Operations
- Prepare the dining area before service and ensure readiness throughout operating hours.
- Maintain cleanliness and organization of tables, counters, service stations, and dining areas.
- Assist in beverage preparation when required.
- Ensure food is served promptly and at the correct temperature.
- Coordinate efficiently with kitchen and bar teams for smooth service.
Hygiene & Safety
- Follow all food safety and hygiene regulations.
- Maintain personal grooming and uniform standards at all times.
- Handle food and beverages safely to prevent contamination.
- Ensure cleaning schedules are completed consistently.
- Report maintenance or safety issues immediately.
Cash Handling & Billing
- Process guest bills accurately.
- Handle cash, card, and digital payments responsibly.
- Maintain accurate transaction records.
- Follow company billing and POS procedures.
Inventory Support
- Monitor stock levels of food, beverages, and service supplies.
- Report shortages to supervisors.
- Assist in receiving, storing, and rotating stock using FIFO practices.
- Minimize wastage through proper handling and storage.
Teamwork
- Support colleagues during busy service periods.
- Attend training sessions and team meetings.
- Follow instructions from supervisors and management.
- Maintain a positive and cooperative attitude.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Ability to work under pressure.
- Good organizational and multitasking skills.
- Basic knowledge of food safety and hygiene.
- Familiarity with POS systems is an advantage.
- Team player with a proactive attitude.
- Professional appearance and excellent grooming standards.
Qualifications
- High school diploma or equivalent.
- Certificate or diploma in Hospitality is preferred.
- Previous experience in food and beverage service is an advantage but not mandatory.
Working Conditions
- Flexible to work shifts, weekends, and public holidays.
- Ability to stand for extended periods.
- Ability to lift and carry trays, supplies, and equipment when required.
Performance Expectations
- Deliver outstanding guest satisfaction consistently.
- Maintain high standards of cleanliness and presentation.
- Follow all Standard Operating Procedures (SOPs).
- Demonstrate punctuality, reliability, and professionalism.
- Contribute positively to team performance and outlet success.
Reporting To
Outlet Supervisor / Restaurant Manager / Food & Beverage Manager - AT
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