Data Quality Analyst

The Data Quality Analyst is responsible for managing data quality issues, supporting production processes, and ensuring regulatory compliance through data cleansing initiatives. They collaborate with stakeholders, build dashboards, and report on KPIs. Primary responsibility is to gather Data Quality Requirements to support the activities of client data clean up initiatives using best practice and data cleansing techniques within the team supported technologies. Identifying data issues, defining 'state of the data' metrics, building dashboards, performing the data clean ups and driving Root Cause remediation. This will require the candidate to have good interpersonal skills to guide and make recommendations on best practice techniques to a strongly business minded audience. Organisational Design Data Quality Services sits within the CIO function of FNZ. This position is part of the regional Production Support department and reports to the Data Quality Product Owner/Team Lead. The role is located in Johannesburg. Team Responsibilities Project Support – ensure that the data master lists are maintained and are aligned with the regulatory requirements and performing the relational clean ups Data Issue Management – analyse, investigate, and allocate for resolution and closure for all data related issues Change Management – support guidance for testing and release process for production fixes Project Handover – facilitate the transition between project support and production support for all changes Support business and clients with data related issue extracts Build and maintain health check dashboards Specific Role Responsibilities Production Support – ensure that the production master lists are aligned and tend to production issues linked to data quality issues Data Issue Management – analyse, investigate, and allocate for resolution and closure for all data related issues Service Support - support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations Monitor and contribute to the root cause register to maintain the quality of information on the issue log to allow for full investigation, resolution, and closure of all data related issues Diagnosis and Problem Solving: Identify, troubleshoot and resolve production issues resulting in Data Quality issues, including business process and system related causes. Work with developers, analysts, testers, business analysts and project managers to ensure that production fixes and business process changes are fit for purpose Project Handover – facilitate the transition between project support and production support for all changes Change Management – support testing and release process for production fixes To undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the production environment and strategic deliverables

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA). Together with our customers, we help over 20 million people from all wealth segments to invest in their future.